About the Role
Job ID:
239684
Apply Directly via the link:
Ontario Public Service Careers - Apply Online
As the first point of contact for the public, you will receive calls and complete the initial assessment of documents to support the following duties:
• communicate with drivers, staff and others regarding issues concerning licensing decisions and status
• maintain confidentiality of personal information
• validate and conduct initial assessment of documents
• review, analyze and apply appropriate prioritization codes on all incoming documents
• maintain quality and integrity by reviewing outgoing documents to ensure accuracy and
We offer:
• on-the-job training so you can grow your skills and feel confident in the role
• a friendly, team-focused environment where people support each other
• meaningful work, exposure to decision-making, and opportunities for career growth across ministries
Requirements
Communication & teamwork
You have:
• well developed communication skills to share information, clarify requests and provide explanations
• people skills to work in a team environment and provide friendly service
Thinking skills
You have:
• analytical skills to assess routine reports, to assign document codes and perform quality checks ensuring data integrity
• judgement and reasoning skills to review and prioritize documents, identify, verify and correct errors/discrepancies and to ensure accuracy
• organizational skills to coordinate own work priorities, including reviewing, sorting, indexing and preparing information and documents
Computer & document processing
You have:
• proficiency with computer applications to create documents and to work within databases, ensuring accuracy & completeness
• knowledge of records processing to sort, code, group, and send documents, and fix any discrepancies
• knowledge of clerical practices and procedures to file, retrieve sort, distribute, scan, index, microfilm, fax and copy documents
• ability to interpret and apply regulatory requirements, standards and guidelines
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
About the Company
Job ID:
239684
The OPS offers:
• options for group health, dental, life and disability benefits
• a professional work culture
• a career that can grow across ministries and job functions
• many employee networks offering support for and education about underrepresented groups
• an Employee and Family Assistance Program, which provides confidential counseling services
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve.
We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.