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AUTOMOTIVE SERVICE ADVISOR

AUTOMOTIVE SERVICE ADVISOR

Job Type

Full Time

Workspace

Mississauga, ON

About the Role

  • Greet customers and determine their vehicle needs, providing exceptional customer service and ensuring a high level of customer satisfaction

  • Conduct vehicle inspections, identify repair needs, and communicate findings to customers in a clear and concise manner

  • Develop and present estimates for repairs, including explaining the work required, parts needed, and labor costs

  • Negotiate and agree on repairs with customers, ensuring that all work is completed to the highest standards

  • Coordinate with technicians to ensure that repairs are completed in a timely and efficient manner

  • Communicate with customers regarding repair status, delays, and any changes to the original estimate

  • Stay up-to-date with industry developments, manufacturer training, and technical knowledge to ensure expertise in vehicle systems and repair methods

  • Assist with inventory management and ordering of parts and supplies

  • Must be eligible to work in Mississauga, ON.

Requirements

  • 2-3 years of experience in a similar role as a Service Advisor or Automotive Service Consultant in an aftermarket automotive workshop or dealership.

  • Strong understanding of automotive systems, parts and repair methods

  • Valid Driver License.

  • Nice to have knowledge about ‘Lankar” Software.

  • Mon-Friday (Morning Shift)

  • Service Advisor: 3 years (preferred)


About the Company

Competitive wages & paid vacation

· Full-time, permanent.

· Opportunity for overtime

· Benefits package (dental, health)

· Uniform provided

· Ongoing training and development

· Friendly and positive team/work culture

· Opportunity to advance career throughout our franchise network

· In our team we value each individual employee as well as our customers. You will be given an opportunity to share your knowledge with others within our team as well as to continue learning and further developing your own skills.

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