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Learn the Skills That Employers Value

Customer Service, Retail & Logistics      CSRL-Work Readiness
Certificate Program

Prepare for real-world work environments with confidence!

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How This Program Helps You ?

  • Instructor-led, hands-on training

  • Realistic work simulations and role plays

  • Supportive and inclusive learning environment

  • Program Duration: 2 Days

  • Schedule: 10 am to 2pm

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Areas of Employment

  • Retail stores, grocery chains, and big-box retailers

  • Warehouses, and fulfillment Centres

  • Customer support service providers

  • E-commerce businesses and distribution hubs

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What You Will Learn?

  • Customer service excellence and effective communication

  • Retail sales, merchandising, and point-of-sale (POS) systems

  • Teamwork, time management, and workplace professionalism

  • Health and safety awareness in retail and warehouse environments

Book Your Next Session Now

A minimum of 6 participants are required for the cohort to run. If not met, the cohort will be rescheduled.

Agenda de clases

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