Office Assistant (Trusteeship Program): Job Number – PCAS-2022-005

Job Category: Customer Service/ AdministrationPCAS opportunities Location: Mississauga

Industry: Social Services

Wage/Salary: $15.50 hourly; 30 hours per week; 9 weeks

Deadline: Open till June 30, 2022

Position Type: Canada Summer Job, 9 weeks- Contract

Location: 975 Meyerside Drive, Mississauga


Summary: Please note that this job opening is for Canada Summer Jobs applicants only, who must meet the participant requirements under the Canada Summer Jobs Agreement with the Employment and Social Development Canada as outlined:

  • between 15 and 30 years of age (inclusive) at the start of employment.
  • a Canadian citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act and;
  • have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.


This position will support the Trusteeship Counsellor with the Trusteeship Program and perform duties as directed by the Counsellor. General tasks will include:

  • Assist with the facilitation of the trusteeship program as directed by the Trusteeship Counselor
  • Conduct needs assessment and complete intake/registration
  • Provide support and assistance to youth (in-care) of a Trustee
  • Assist in the planning and execution of hiring events, special events, and community presentations
  • Support activities by placing clients in workshops that are appropriate to their educational/employment goals
  • Monitor clients by conducting appropriate follow-up phone calls and documenting contact according to contractual agreement and service agreements
  • Maintain client and the Region of Peel files according to the established management information systems and procedures, while adhering to privacy and confidentiality requirements.
  • Assist with administrative duties including welcoming visitors in person or on the phone; answering or referring inquiries, direct visitors to workshops and services; issuing visitor badges, completing data entry; compiling monthly reports, and, filing manual and electronic records.
  • Prepare reports as required.
  • Complete project assignments as assigned.
  • Other duties as assigned from time to time.


  • Previous experience working with youth, community and government programs at the federal, provincial, and municipal levels is considered an asset.
  • Experience building networks and partnerships with community service providers.
  • Friendly demeanour in person, over the telephone and social media platforms.
  • Exercise confidentiality in the workplace with professional office culture etiquette.
  • Superior organizational, time management and multi-tasking skills.
  • Interactive and creative workshop facilitation/presentation skills.
  • Strong interpersonal communication skills with the ability to work cohesively in teams and independently.
  • Proficient in Microsoft Office suite and Adobe software
  • Familiarity with teleconference platforms, including Microsoft teams, Skype, Google Meet and Zoom.
  • Excellent written and verbal communication, and customer service skills
  • Well-developed time management, organization and teamwork skills
  • Demonstrated ability to prioritize and work well under pressure
  • Ability to document, maintain records and assist in reports
  • Ability to work within a team environment with limited supervision.
  • Ability to work in a fast-paced environment, learn quickly, adapt, be flexible and resourceful with the ability to set and meet deadlines and targets
  • Bilingual English/French or other languages an asset;
  • Currently enrolled in or completed post-secondary education in social services or related discipline
  • A Vulnerable Sector Search may be required.