À propos du rôle
· Manage and supervise a team of mechanics, providing guidance and support as needed
· Schedule and assign work orders to mechanics, ensuring efficient use of resources
· Monitor the progress of repairs and maintenance jobs to ensure timely completion
· Maintain a high level of customer service by addressing customer inquiries and concerns in a professional manner
· Upsell additional services or repairs to customers based on their vehicle's needs
· Handle cash transactions and maintain accurate records of financial transactions
· Collaborate with other departments within the dealership to ensure smooth operations
· Stay up-to-date with industry trends and advancements in automotive technology.
Exigences
Strong automotive repair knowledge and mechanical aptitude
Previous experience working as a Service Manager within the automotive industry
Excellent customer service skills with the ability to effectively communicate technical information to customers
Proven ability to lead and manage a team, fostering a positive work environment
Experience in upselling products or services is highly desirable
Proficient in cash handling procedures and basic financial record keeping
Familiarity with dealership operations and processes is preferred.
Automotive Service Manager: 2 years (preferred)
· Operate Lankar Software
À propos de l'entreprise
Competitive wages & paid vacation
· Full-time, permanent.
· Opportunity for overtime
· Benefits package (dental, health)
· Uniform provided
· Ongoing training and development
· Friendly and positive team/work culture
· Paid time off + Commission pay
· Opportunity to advance career throughout our franchise network
· In our team we value each individual employee as well as our customers. You will be given an opportunity to share your knowledge with others within our team as well as to continue learning and further developing your own skills.