Service Manager – PCAS-2022-OC024
Job Category: General LabourPeel Job Board Location: Mississauga, ON
Service Manager – PCAS-2022-OC024
Industry: Manufacturing / Logistics
Type: Full-Time
Location: Mississauga, ON
Wage: $55,000-$65,000 (Depending on Experience)
Deadline: ASAP
Job Summary: We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude with the ability to work in an ever-changing environment. Candidates will need to set up service calls with customers, create work orders and follow up with repair recommendations, quotes, and reports.
About us: Striker Power Systems is a privately held, full-service motive power company that specializes in supplying batteries and chargers for any forklift application. We are a rapidly growing company, looking to build a high-performance team from the ground up. For more information, please visit our website at www.strikerpower.com
Responsibilities
- Coordinate all customer service calls and dispatch technicians
- Create work orders and follow up with customers with reports
- Job quoting on service calls where required
- Answering customer inquiries by phone and email, troubleshooting
- Parts- ordering supplies and tracking inventory levels
- Shop work- coordinate, quote and follow up with customers
- Coordinate inbound/outbound product shipments
- Prepare documents for shipments
- Verify that the shipments are accurate and timely
Requirements
- Strong communication skills
- Diploma or prior experience in related field
- Experience using QuickBooks
- Proficient in MS office software (excel, word, power point)
- Must be proactive and be able to work independently
Benefits/Compensation: Package includes health benefits